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The Rohrstaff Law Firm

The Rohrstaff Law Firm

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The Insurance Company's Response to Your Auto Accident Claim - Always the Same

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After you have been injured in a motor vehicle accident, an adjuster for the negligent driver's insurance company will call you. Here are tips for talking to the adjuster:

  1. You are not required to talk to the adjuster. She is trained to ask you questions in a way that will invite you to answer in a way that will hurt your case.
  2. You are not required to give the adjuster a recorded statement. In fact, before you give a recorded statement, speak to a lawyer.
  3. The adjuster may offer to pay you bills and "kick in" a little more for your trouble. If you accept that offer, you may have settled you entire claim and cannot later get compensation for your entire injury.

You will also hear these EXCUSES from the adjuster about why  your case is not "worth" fair compensation.

  • Some condition of your vehicle caused your injury.
  • You had some medical condition that caused the collision.
  • Your perceptions or recollections of the event are faulty and, therefore, unbelieveable.
  • The collision was your fault.
  • The collision was someone else's fault.
  • The adjuster is unsure of whose fault it was because you have no witness to prove your your version of the events

Other excuses are set out in detail in my free consumer guide to personal injury cases in Virginia -- Now What?, a guide to what to do after an injury in Virginia. To get your FREE copy, fill out the form on right side bar; email [email protected] and ask for a copy, or give her a call at 703-260-6070.

The book is provided as a free service for all Virginia residents.

Category: Injuries and Wrongful Death

Sandra Rohrstaff
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Virginia Child Injury and Elder Abuse Attorney

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